PRIVACY STATEMENT
This privacy statement discloses the privacy and security practices for the
lifeaxis.com website
Information Collection and
Use
Digitive InfoLabs, Inc., the owner and operator of
lifeaxis.com, is the sole owner of the information collected on this site. We will
not sell, share, or rent this information to others in ways different from what
is disclosed in this statement. lifeaxis.com collects information from our users at
several different points on our website. Information is collected when you:
- Register
- Place an order
- Make changes or additions to your account settings
- Use our Shopping/Gift Services such as Gift Registry and Catalog Requests
- Enter site contests, such as sweepstakes
- Participate in a site survey
- Use our customer service and feedback links to communicate with us
Registration
To
make a purchase, request a catalog, redeem a gift certificate or coupon, send or
redeem an eGift or create a gift registry on our site, you must first register
with us. When filling out our registration form you are required to give your
contact information (such as name, street address, phone number and email
address). Your registration information becomes part of your personal account,
which you can access by selecting the My Account tab at the top of our site.
During registration, you are given the opportunity to receive offers from
different sources:
- lifeaxis.com
- catalogs that you order from or request.
Selecting to receive
offers from lifeaxis.com lets us know that you would like to occasionally receive
email updates about new features on our site and special offers we think will
interest you. Selecting to receive offers from "catalogs that I ordered from or
request" tells us that it's okay for these catalogs to put you on their catalog
mailing list. Selecting to receive offers from our marketing partners tells us
that it's okay to share your contact information with third-party marketing
partners. For more information on our sharing policies, please see
Sharing below.
Placing an
Order
We request information from you in our checkout area when
you place orders with any of the catalogs on our site. During checkout you must
provide your credit card number and shipping address information if it's
different than your default account. You also have the option to have your
credit card information securely stored in your My Account for future use (see
My Account below). After the checkout process is
complete, your purchase information is securely forwarded to the catalog
merchant you have made the purchase with. They will use this information so they
can fulfill your order and contact you if they have questions regarding your
order. In addition to your purchasing data, we forward all of your privacy
settings to the catalog merchant. If you selected to receive offers from
catalogs when you registered, or in your My Account privacy settings, then the
catalog merchant may use your contact information to mail you catalogs, and/or
send you special offers and email promotions.
My Account
The
personal information you enter during registration and/or during checkout is
stored in your personal account area, also known as My Account. You can access
My Account to add or change information, including changing your privacy
settings, by entering the email address you used when you registered and the
password you created. You also have the ability to add new credit card or
shipping information to your My Account when placing an order. If you have
elected to store your credit cards with us, we only display the last five digits
of your credit card number in your account area. The full credit card
information is stored on secure offline servers. For more information on how we
protect your credit card information, please see our Security section below.
Address
Book
Your Address Book is the area in My Account where the billing
address you enter during registration is stored. After registration, you also
have the option to add shipping addresses. You can do this by going directly to
My Account, or by entering a new shipping address when placing an order.
Shipping addresses are used solely for the purpose of fulfilling your orders,
and will not be used for any marketing purposes either by lifeaxis.com or the
catalog merchant you have made the purchase with.
Shopping/Gift
Services
lifeaxis.com provides you with a number of Shopping and Gift
services. Some of these require personal information in order to carry out the
given task. For example, to create a Gift Registry you may want to provide us
with the name of a second recipient other than yourself, or a shipping address
if different than that in your address book. With services like eGifts, E-Cards,
and "send this product to a friend" we will need to know the recipient's email
address so that we can send the requested communication to them via email. If
you choose to purchase a Gift Certificate, you will need to provide us with the
recipient's name and email address or street address, depending on how you wish
the certificate to be sent. These services only require the minimal amount of
information necessary to carry out the task at hand and nothing more. Although
we do store this information in our database for tracking purposes, we make no
other use of it beyond which it was intended.
Contests
In order to participate in lifeaxis.com sponsored
contests or sweepstakes you will be required to provide us some information.
Participation in these contests is completely voluntary and you have a choice
whether or not to disclose this information. You also have the option not to
have the information you give us distributed to other third parties not
specifically involved with the promotion. Information requested may include
contact information (such as name, email address and shipping address), and
demographic information (such as zip code, age level). Contact information will
be used to notify the winners and award prizes. Contests may be managed by a
third party and this third party is not allowed to use the information you
supply us for any other purpose except to manage the contest. Prizes are
provided directly from lifeaxis.com unless the contest is being sponsored by a
catalog merchant or other specified third party. In this case, the prize will be
awarded by the catalog merchant or third party and the information you provide
will be shared with them.
Surveys
From time to time our site requests information
from you via surveys. Participation in a survey is completely voluntary and you
have a choice whether or not to disclose this information. Information requested
may include contact information (such as name and email address), and
demographic information (such as zip code, age level). Survey information will
be used for purposes of monitoring or improving the use and customer
satisfaction of our site.
Customer Service / Feedback
Links
lifeaxis.com uses an email link located on the Customer Service
page to allow you to contact us directly with any questions or comments you may
have. We read every message and do our best to reply within 24 hours. The
information you provide in these emails is used to respond directly to your
questions or comments you may have.
We also have an email link located on our "Tell Us What You Think" page. This
link allows you to give us feedback about our site and make suggestions on what
we can do to improve it. We read every message sent in. We may file your
comments to improve the site, or review and discard the information. We do not
use the email address you supply us for any marketing purposes.
Sharing
If you have agreed to receive offers from our
catalog merchants, we will provide them your contact information when we forward
your order or catalog request to them. They will then include you on their
catalog mailing list.
If you have agreed to receive offers from third-party marketing partners, the
personal information you have provided us and information about your order may
be shared with third parties. This information may be combined with other
personally identifiable information (such as demographic information and past
purchase information) available from our records and other sources to make their
future marketing efforts more effective. It may also be used by them to bring
you offers of interest. If you prefer that your name and address not be shared
with these third parties, do not select these options when you create your
account and we will not share your information without your prior consent.
Postal Address
Info
If you have agreed to receive offers from lifeaxis.com we
occasionally provide your name and postal address (but not your email address)
to a select group of companies whose products you may find of interest. If you
do not want us to share this information with these companies, we can add your
name to our "do-not-share" list. Please email us with your name and
postal address if you do not want us to share this information.
Opt Out
lifeaxis.com gives you the option to opt out from
receiving offers from us and the catalogs that you've made purchases from on our
site. You can opt out by de-selecting "Yes, send me offers from lifeaxis.com" and
"Yes, send me offers from catalogs that I order from or request." You can do
this during the registration process or by going to the privacy settings in your
account area (My Account) after you've registered. You can also opt out by
e-mailing us, phoning us or writing us, using the contact information provided
above. If you do not wish to receive offers from our marketing partners, simply
leave that checkbox unchecked. Additionally, if you have previously agreed to
receive offers from our catalog merchants and marketing partners, and would like
to discontinue receiving these offers, you can do so by following the simple opt
out procedures they provide in the email or contacting them directly.
Security
Our website takes every precaution to protect
your information. When you submit sensitive information, that information is
protected both online and offline. Website security is reviewed regularly to
ensure we are up to date with industry standards and technology.
Whether you're ordering a catalog or making a purchase, we want you to feel
safe and secure while visiting lifeaxis.com. You can feel confident making
purchases from established catalogs that have been in business for many years.
To ensure that your credit card information is even more secure, use our secure
transmission (SSL) when you give us your credit card information. We encrypt all
credit card information and store it on a server that isn't accessible on the
Internet. Once we store that information, it cannot be displayed anywhere on
lifeaxis.com.
Internally, lifeaxis.com takes extra caution to limit access to customers'
information. Only a few individuals within the company are given degrees of
access to customers' personal information according to job function and
necessity. Access is granted to these employees through special passwords. All
employees are kept up to date on our security and privacy practices. Finally,
the servers that we store personally identifiable information on are kept in a
secure guarded environment.
Cookies
lifeaxis.com uses cookies only for customer
convenience. Usage of a cookie is in no way linked to any personally
identifiable information while on our site. We keep track of your lifeaxis.com ID
and your name in the cookies we set on your browser. If you set your browser to
reject cookies, usage of our site will be limited. For example, you will not be
able to see the catalogs you have requested, your favorite catalogs, address
book and your shopping cart without having to log in each time you visit
lifeaxis.com. These cookie-based settings also allow us to welcome you back by name
each time you return.
Some of our business partners use cookies on our site. However, we have no
access to or control over these cookies.
Third Party
Advertising
Some of our advertising is served by third party
advertising companies which deliver a cookie to you so the ads you see can be
tracked and ensures that you are not shown the same ad too many times. Since the
third party advertising company only tags your computer with a number, they have
no personal information about you. FreeShop.com does not provide these third
party advertising companies with any personally identifiable information.
However, these companies may use non-personally identifiable information about
your visits to the Digitive Network and other sites in order to provide
advertisements on our sites and other sites about goods and services of interest
to you. If you would like more information about this practice and to know your
choices about not having this information used by these companies, click
here.
Log Files
lifeaxis.com uses our Web server log files to
help track the performance of our site. We do not tie the IP addresses within
the log files to your personally identifiable information.
Legal
Disclaimer
We may disclose personal information when required by
law or in the good-faith belief that such action is necessary in order to
conform to the edicts of the law or comply with a legal process served on our
website.
Notification of
Changes
If we decide to change our privacy policy, we will post
those changes on our Privacy Policy page so you are aware of what information we
collect, how we use it, and under what circumstances, if any, we disclose it. If
at any point lifeaxis.com decides to use personally identifiable information in a
manner different from that stated at the time it was collected, we will take
commercially reasonable measures to obtain email consent from you. You will have
a choice as to whether or not we use your information in this different manner.
We will still use information in accordance with the privacy policy under which
the information was collected.
Links
This web site contains links to other sites.
Please be aware that we, lifeaxis.com, are not responsible for the privacy
practices of such other sites. We encourage our users to be aware when they
leave our site and to read the privacy statements of each and every web site
that collects personally identifiable information. This privacy statement
applies solely to information collected by this Web site.
Contact Information
If you have any questions or
suggestions regarding our privacy policy, please contact us at:
U.S.A. Office
Fax: (801) 7203370
Address:
Digitive InfoLabs, Inc.
9 E, Loockerman Street, Suite 205,
Dover, DE 19901, U.S.A.
Web: Contact Customer Service
